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Training Staff

งานบัริหารองค์กร - อื่นๆ (งานประจำ)


istyle retail (thailand) co. ltd

ประเภทของธุรกิจ
ยา / เครื่องสำอาง / เครื่องมือแพทย์
สำนักงานใหญ่
ราชเทวี, กรุงเทพมหานคร


ประวัติบริษัท

A Joint Venture company between istyleInc. and Siam PiwatGroup, which is to startup a totally new type of cosmetics retail shop called “@cosmestore” in ASEAN for the first time!

ลักษณะงาน

Job Summary & PurposeThis position is in charge of preparing and providing the training related to beauty, products, and services to the store employees for achieving the maximum Customer Satisfaction. Training program is often learned from istyle’s Training Group and third party first, then such programs are translated and recorded to be iRTversion. Post-lecture follow up is also conducted to ensure such training is well implemented to the store’s daily operation.Training includes the makeup and skin care products touch up.

Principal AccountabilitiesConduct training to increase the service level of the stores and achieve higher Customer Satisfaction.

Job Scope
Learning and localizing of the training program:
-Discuss with istyle’s Training Group to receive necessary lectures and materials
-Understand thoroughly on the context and prepare the Thai version of such training
-Suggest creating a specific program suitable to overcome the issues iRT is facing
-Communicate with supplying companies to acquire the useful information
-Put all the training programs in writing so that others can also conduct the training on behalf
-Visit stores to monitor the level of implementation each trained staff is achieving
-Visit stores to seek for the items stores need to be trained for further Customer Satisfaction

Conduct Training:
-Plan the criteria of provision of training programs to each level of the employees
-Coordinate with stores to plan the training schedules and prepare the facility to conduct
-Ensure to receive the feedback of training to understand further improvement points
-Implement the system to keep the record of received training for each person
-Plan and implement the training program done by supplying companies if appropriate
-Create the working environment achieves the minimal turnover rate (resignation)

คุณสมบัติที่ต้องการ (ประสบการณ์การทำงาน/คุณสมบัติ)

* JLPT N5 ขึ้นไป

Qualifications Required
Education:
-Bachelor’s degree
Experience:
-Worked as beauty or cosmetics products seller and advisor at department store cosmetics zoneforat least threeyears(or five years at cosmetics retailers)
-Has experience in teaching the juniors or subordinates on cosmetics and/or servicesCharacteristics/Skills:
-Thai nationality-Can demonstrate the makeup on other’s (including customer’s)face
-High inter
-personal skill (especially with colleagues)
-Good presentation skill
-Active learner
-Able to clarify what’s understood and what’s not understood
-Able to ask questions until the lectured material is completelycomprehended
-Able to travel abroad
-Polite and respectable attitude
-Calm and stable mood
-Open minded, absorbing different cultures
-Customer oriented-Sees the values in store work/customer service work
-Bright with beauty and cosmetics products and their supplying companies
-Bright with science and chemistry-Has experienceof working in Siam Piwat Group (nice to have)
-Beauty and Cosmetics LoverLanguage:
-Thai: Native level for all Reading/Writing/Speaking/Listening
-English: Moderate level in all Reading/Writing/Speaking/Listening

เงื่อนไข

เงินเดือน ลงชื่อเข้าใช้เพื่อดูเพิ่มเติม
สถานที่ทำงาน กรุงเทพมหานคร >กรุงเทพมหานคร >ราชเทวี
304,308 L Building Phaya Thai Road, Khwaeng Thanon Phetchaburi, Ratchathewi, Bangkok, 10400, Thailand
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