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Store Operation Manager

ผู้จัดการ - ผู้จัดการทั่วไป (งานประจำ)


istyle Retail (Thailand) Co., Ltd.

ประเภทของธุรกิจ
ยา / เครื่องสำอาง / เครื่องมือแพทย์
สำนักงานใหญ่
ราชเทวี, กรุงเทพมหานคร


ประวัติบริษัท

A Joint Venture company between istyleInc. and Siam PiwatGroup, which is to startup a totally new type of cosmetics retail shop called “@cosmestore” in ASEAN for the first time!

ลักษณะงาน

Job Summary & Purpose
This position is in charge of opening the fully functional store on schedule and manages the store to conduct the daily sales operation without any stoppage. Together with store managers, operation manager is responsible for achieving the targeted sales and profit amount. In order to let the stores operate according to the store concept planned by the company, thorough training is a requisite and continuous development of employees is a major task for this position.

Principal Accountabilities
Train and achieve the store meeting the concept and meet the budget.

Job Scope
Store Setup:
-Recruit necessary personnel working for the opening store in time
-Plan and execute the training in prior to the opening
-Create the manuals for the store operation including the training manuals
-Procure all necessary equipment and deliver to the store
-Assign staffs to prepare the in-store visual merchandising
-Coordinate with landlord for attaining permissions for the facility usage
-Lead and conduct product display (replenishment)
-Ensure all infrastructures are well set and functional
-Ensure cash management is well planned and executed

Daily Operation:
-Set the daily targets (KPIs) for the stores to pursue and achieve
-Cope with irregularity and spontaneous events (accidents) appropriately to protect the asset and reputation of the company
-Ensure the correctness of the store activities according to the operation procedures and as well by the law
-Monitor the store activities and provide solutions if any obstacles arise
-Provide appropriate guidance and instructions for the betterment of the stores

Training:
-Plan and facilitate necessary trainings to the store employees
-Ensure all trainings are comprehensive, relevant, applicable, and meaningful to the store operation
-Create efficient training program that is reproducible and sharable

Team Management:
-Train and develop the skills of subordinate
-Set the tasks with clear and measurable goals for subordinates
-Monitor the daily work of subordinate and provide coaching as needed
-Suggest company for the ideal career path for the subordinate
-Create the working environment achieves the minimal turnover rate (resignation)

คุณสมบัติที่ต้องการ (ประสบการณ์การทำงาน/คุณสมบัติ)

* JLPT N3 ขึ้นไป

Education:
-Bachelor’s degree
Experience:
-Worked in retail industry at least five years
-Worked as store staff for at least three years
Characteristics/Skills:
-Thai nationality
-High inter-personal skill (especially with subordinates)
-Strong leadership
-Able to teach and coach subordinate
-Able to cope with every staffs equally
-Able to evaluate each staff with fair and rational reasons
-Able to work on weekend/national holidays
-Open minded, absorbing different cultures
-Customer oriented
-Sees the values in store work/customer service work
-Bright with store operation flows
-Bright with financial reports (able to read P&L for example)
-Bright with beauty and cosmetics products and their supplying companies
-Has experience of working in Siam Piwat Group (nice to have)
-Beauty and Cosmetics Lover
Language:
-Thai: Native level for all Reading/Writing/Speaking/Listening
-Japanese: Moderate level in all Reading/Writing/Speaking/Listening

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สถานที่ทำงาน กรุงเทพมหานคร >กรุงเทพมหานคร >ราชเทวี
iRT Head Office (Ratchathewi) 304,308 L Building Phaya Thai Road, Khwaeng Thanon Phetchaburi, Ratchathewi, Bangkok, 10400, Thailand
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